Frequently Asked Questions
Everything you need to know about achieving your dream hair color.
Are your hair dyes vegan and cruelty-free?
Yes, all Vibrant Hair Color products are 100% vegan and never tested on animals. We believe in beauty without compromise.
How long does the color typically last?
Our semi-permanent shades typically last between 15 to 30 washes, depending on your hair porosity and maintenance routine.
Do I need to bleach my hair before applying the color?
For the most vibrant results, we recommend applying our dyes to pre-lightened or blonde hair. However, some of our deeper tones can provide a subtle tint to darker natural hair.
What is your return policy for opened products?
Due to the nature of cosmetic products, we can only accept returns on unopened and unused items within 30 days of purchase.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.
Will the dye stain my skin or bathroom surfaces?
Our formulas are highly pigmented. We recommend using a barrier cream (like petroleum jelly) around your hairline and rinsing your shower immediately after coloring to prevent staining.